An enraged traveler claims Airbnb is refusing to refund and rebook her after she attempted to cancel a vacation rental near the danger zone of the Los Angeles wildfires. The rental firm has addressed ...

Airbnb offers refund to guest after Palisades fires booking complaint went viral - ‘Their policies failed to account for context’ said unhappy customer ...

Airbnb has refunded customers asking for refunds after canceling trips because of the Pacific Palisades fires.

AIRBNB has been blasted as “inhumane” after refusing a refund to a customer who was fleeing her reservation near the horrifying fires engulfing Los Angeles. Customer Ana Mostarac was ...

Those circumstances seem to have been poorly understood by Airbnb's staff, however. According to its website, strict cancellation policies are only forfeited in the case of a "major disruptive event," ...

Finance executive Ana Mostarac contacted Airbnb to request help with re-booking accommodation farther away from the danger zone after the enormous blaze in the Pacific Palisades forced the ...

(NewsNation) — Airbnb is getting backlash after initially failing to cancel one woman’s booking for a property near the Palisades Fire ravaging Los Angeles, California. Ana Mostarac wrote on X ...

According to The Daily Beast, Ana Mostarac shared on X that she contacted Airbnb to rebook her stay to a location farther away from the danger zone, but the company denied her help. “As always ...

An enraged traveler claims Airbnb is refusing to refund and rebook her after she attempted to cancel a vacation rental near the danger zone of the Los Angeles wildfires. Ana Mostarac detailed the ...

Ana Mostarac detailed the saga in an X post on ... explained on X that she’d called Airbnb to request help “rebooking accommodations farther from the danger zone.” Mostarac claimed that ...